Estalagem Eira do Serrado is located in the leisure district of Curral das Freiras just 25 minutes from Funchal, about 30 minutes from the airport and some 10 minutes from the village's centre. Links to the public transport network lie about 300 m away. Shopping facilities, restaurants, pubs and bars are within 3 km of the hotel.

The pleasant rooms come with an en-suite bathroom with a hairdryer, a direct dial telephone, satellite/ cable TV, a king-sized bed, central heating, an Internet connection and a hire safe.

Built in 2001, this hotel comprises a total of 25 rooms spread over 3 floors. Guests may make use of the foyer with a 24-hour reception desk, a safe, a currency exchange desk, a lift, shops, a newspaper stand, a lift and caf. There is also a TV room, a bar, a nightclub, a games room and an air-conditioned la carte restaurant available for use. Breakfast may be selected from a buffet. Lunch and dinner may be selected from the la carte menu or chosen from the set menu. Furthermore, special dietary requirements as well as individual-specific dishes may be prepared. Additionally, a conference room and public Internet terminal are also offered. Car parking and garage facilities may be used and room and laundry services round up the offerings.

A sauna and a solarium are also available for use, as are pool and snooker facilities. There is also an entertainment programme to provide some variation for guests. The nearest golf course is 15 km away.